Privacy Notice


Faith Christian Group is committed to protecting our supporters, team, volunteers and anyone else from whom we collect personal data.  This Privacy Notice explains what to expect when Faith Christian Group collects and uses your personal information.

Personal data – what is it – the legal stuff?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”). Legally speaking Faith Christian Group is a ‘data controller’. This means we decide how personal data is processed and for what purposes.

What sort of data do we collect?

FAITH collects data for several different people groups

  • ReadiFood clients – we are provided with names, addresses, family makeup and phone numbers for people needing emergency food parcels. In this context we are not the primary data controller and rely on referring agencies to have gained permission to share data. Data is necessary in order to deliver parcels to the correct addresses. Information on clients is kept indefinitely in order to keep track of any potential developing dependency. That data is kept on a dedicated computer database currently housed courtesy of Digital Ocean. Access is by user name and password. Users are restricted to staff and a limited number of volunteers.
  • Volunteers – All volunteers, whether for ReadiFood or ReadiStreet complete application forms which contain names, addresses, phone numbers and referees. Such information is vital in order to organise teams and pass information to volunteers. Phone numbers and email addresses are likely to be shared within teams. Application forms include a consent statement around personal information.
  • Supporters / Sponsors – Anyone wishing to receive updates about the work of aspects of Faith Christian Group can sign up to email or postal updates. All subscribers were approached to re-subscribe before the changes made by GDPR in May 2018.

How do we process your personal data?

Faith Christian Group complies with its obligations under the “GDPR” by:-

  • keeping personal data up-to-date;
  • storing and destroying it securely;
  • not collecting or retaining excessive amounts of data;
  • protecting personal data from loss, misuse, unauthorised access and disclosure;
  • ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

  • To enable us to provide our services for the benefit of the public as specified in our constitution;
  • To administer supporter records;
  • To fundraise and promote the interests of the charity;
  • To manage our employees, contractors and volunteers;
  • To maintain our own accounts and records (including the processing of gift aid applications);
  • To inform supporters of news, events and activities.

What is the legal basis for processing your personal data?

  • We will obtain explicit consent from supporters and volunteers, so that we can keep them informed about news, events, activities and services.
  • Processing is necessary for legitimate interests in running and promoting the charity. Legitimate interest includes, but is not limited to:
    • Facilitating the work of our Board of Trustees;
    • Maintaining our working relationships with partner organisations and suppliers;
    • Developing new working relationships with prospective partner organisations and suppliers;
    • Processing donations; © The Faith Christian Group Registered CIO 116 33 55
    • Stewarding our relationships with donors.

Sharing personal data

Personal data will be treated as strictly confidential and will only be shared with members of staff and volunteers of Faith Christian Group for purposes connected directly with the activity of the charity, such as if the data relates to a volunteer of the charity who needs to be in contact with a team of volunteers or staff.

We would only share your data with third parties outside of the charity

  • with your consent;
  • if legally required to do so, e.g. a Police investigation;
  • if there was good reason to believe that there is a safeguarding issue;

 How long do we keep personal data?

We will keep supporters subscribed until such time as they ask to be unsubscribed. In addition, we retain employment data, volunteer data, donation records, gift aid declarations and associated paperwork in-line with current legislation or recommended “best practice”.

ReadiFood clients will be kept on our database indefinitely due to the possibility of them returning even after several years have passed.

Your rights and your personal data

Unless subject to an exemption under the GDPR, with respect to your personal data, you have the right: –

  • To request a copy of your personal data which Faith Christian Group holds about you;
  • To request that Faith Christian Group corrects any personal data if it is found to be inaccurate or out of date;
  • To request your personal data is erased where it is no longer necessary for Faith Christian Group to retain such data;
  • To withdraw your consent to the processing at any time;
  • Where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • To object to the processing of personal data;
  • To lodge a complaint with the Information Commissioners Office;


Faith Christian Group does not use cookies on its website and does not collect personal data of any sort, such as IP addresses, about visitors to our websites.

Contact Details

To exercise all relevant rights, queries of complaints please

  • email amanda @
  • phone 0118 987 2672
  • or write to Faith Christian Group at 33 Boulton Road Reading Berkshire RG2 0NH